Shophouses, townhouses, religious buildings, and hotels are being restored in George Town. Traditional trades, foods, and crafts are being supported and promoted. Festivals and events are growing, and new ones like George Town Festival are drawing attention to our city, with tourists flocking to the heritage site.

But we are missing something very important. Without it, our World Heritage city can’t be sustained and can’t continue to prosper.

George Town needs enthusiastic, committed and energetic volunteers, like you, with a passion to help their community.

George Town World Heritage Incorporated (GTWHI), in partnership with Arts-ED, is launching “Volunteer Facilitator Guides” – a group of volunteers trained to conduct fun, interactive and informative heritage education program for young people.

What is Volunteer Facilitator Guide?

The Volunteer Facilitator Guide is a group of volunteer facilitator guides who will bring students to explore and experience George Town World Heritage Site through the Heritage Exploration trails. Individuals who are interested in working with children will have the opportunity to lead students on the specially designed Heritage Exploration trails.

How do I become a Volunteer Facilitator Guide?

To be a part of Volunteer Facilitator Guide program, you will first need to pass an interview and audition session. If you are selected, you will need to complete a training program which will consist of lectures, site visits and practical training that will give you sufficient knowledge of George Town World Heritage Site with add-ons such as facilitating and guiding skills. Once you pass the assessment, you are required to volunteer to guide students for the Heritage Exploration Trails.

The Heritage Exploration trails are designed to give students a hands-on experience to understand the multiculturalism of George Town, shaped by the different migrant groups that settled here since its founding. The specially designed heritage discovery trails involve the active engagement of the students and the application of classroom knowledge in the field, giving them an interdisciplinary understanding of history, geography, culture and identity.


Why sign up?

This program is an amazing opportunity for you to gain an extensive knowledge of George Town as well as build your skills in guiding, facilitation, communication and creativity.   And best of all, your hard work and dedication will give students and young people a new appreciation of George Town’s diverse culture.

Requirements and Qualifications:


  • Able to attend all the training sessions from 15 September 2016 – 15 December 2016
  • Have a working knowledge of Bahasa Malaysia or Mandarin
  • Participants will be required to complete the training and pass the assessment in order to be accepted as a volunteer
  • Able to volunteer on weekdays or weekends in the year 2017 and 2018.


We are now accepting applications for “Volunteer Facilitator Guides” program. If you are interested in contributing your time and knowledge to help promote George Town’s history & culture, fill up the application form at or contact Lim Chung Wei at 012-207 5140 or email This email address is being protected from spambots. You need JavaScript enabled to view it..


Application deadline is 31 August 2016. Only shortlisted applicants will be notified to attend the Briefing and Audition on 3 September 2016.


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